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Cookie Policy

PRIVACY POLICY (Art. 13, Regulation (EU) 2016/679)

 

The browsing of this website and the use of its services involves the processing of certain information that relates to you directly or indirectly, and is processed and used in accordance with the principles of Regulation (EU) 2016/679 as illustrated in the section “Privacy Policy”.

 

Types of data processed; Purposes

Browsing data

The computer systems and software procedures used in the functioning of this website will, during the course of their normal operation, acquire certain personal details, the transmission of which is implicit in the use of Internet communication protocols. The information is not collected for the purposes of being matched with identified persons but, by its nature, through the elaboration and association with data kept by third parties, it may enable the identification of the user. This category of data includes the IP addresses or domain names of the computers utilised by users logging onto the website, the URI (Uniform Resource Identifier) addresses of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in reply, the numerical code indicating the status of the reply given by the server (successful, error etc.), and other parameters pertaining to the operating system and the user’s computer environment. This data is only used to obtain anonymous statistical information about the use of the website and check its proper functioning. It is erased immediately after processing. The data may be used to verify liability in the event of computer crime against the website: other than in this case, web contact data will not be kept for more than seven days.

 

Data provided voluntarily by the user

This website contains email addresses and other contact details such as forms for the collection of information, user registration forms, job application forms, registration for newsletters etc. The use of the service (or the optional, express or voluntary sending of emails to the addresses indicated on this website) entails the subsequent storage of the address and personal data supplied by the user for the purposes of replying to and managing the request, or to provide and maintain the requested service. The data will be kept for the period necessary to provide the requested service, plus an additional period, to safeguard or defend any rights and obligations that originate from or are proven by the data processing (for the duration of the required period).

 

What is a cookie?

What is a cookie? A cookie is a small text file downloaded to the computer when a user visits a website.  The file stores information which is then read by the website during subsequent browsing activities. Some of these cookies are necessary for the website's operation, while others are useful for the user as, for example, they store the username or language settings is a secure way. By enabling cookies to be downloaded to their PC, users can avoid re-entering the same information when visiting a website accessed previously.

 

Why does RIELLO UPS Ltd use cookies?

RIELLO UPS Ltd uses cookies in order to offer customers a browsing experience that best reflects their tastes and preferences. By accepting cookies, the user will not have to receive or enter the same information on subsequent visits to the website. Cookies are also used to optimise the website's performance: they facilitate both the final purchasing process and the quick search of specific elements and products within the website. RIELLO UPS Ltd has adopted appropriate technical and organisational measures to protect personal data against potential loss and any form of unlawful processing.

For further information, please consult our privacy policy.

Third-party cookies:

The Riello UPS (RIELLO UPS Ltd) website can use third-party services on behalf of Riello UPS (RIELLO UPS Ltd), for collecting statistical information on how users interact with the website, and for providing other services relative to the website's activities and other Internet services.

In particular, this website uses Google Analytics, a Web analysis service provided by Google, Inc., registered in the United States and headquartered in 1600 Amphitheatre Parkway, Mountain View, California 94043. In order to provide these services, cookies are used to collect information – including the user's IP address – which will then be transmitted, processed and stored by Google under the conditions defined in the google.com website. This information may also be transmitted to third parties for fulfilling mandatory legal requirements, or for being processed on behalf of Google.

By using this website, the user expressly accepts processing of information collected in the manner and for the purposes explained above. The user can refuse processing of said data or information by means of cookies, by selecting the relevant setting on the browser. Some of the website's functions may be unavailable to the user when cookies are blocked through the relevant browser option.

Users may authorise, block or cancel any cookies installed on their computer by configuring the relevant browser settings.

Like button and social widgets for Facebook (Facebook, Inc.)
Click "Like" Facebook and social widgets are services of interaction with the social network Facebook, provided by Facebook, Inc.
Personal data collected: Cookie and data usage.
Processing location: USA – Privacy Policy

 

Tweet button and social widgets to Twitter (Twitter)
The Tweet button and social widgets are services of Twitter to interact with the social network Twitter, provided by Twitter Inc.
Personal data collected: Cookie and data usage.
Place of treatment: USA – Privacy Policy

 

Button and social widgets Linkedin (LinkedIn Corporation)
Button and social widgets are services of Linkedin interaction with the social network Linkedin, provided by LinkedIn Corporation.
Personal data collected: Cookie and data usage.
Place of treatment: USA – Privacy Policy

 

For any further information on the cookie policy, please contact Riello UPS (RIELLO UPS Ltd) at riello@riello-ups.co.uk

 

Cookie Name Purpose Type Duration Who uses it Privacy Opt-Out
_iubenda_rsession Manages the privacy configuration session for Iubenda services. Necessary Session Iubenda Privacy Policy  
test_cookie Checks whether the user's browser supports cookies. Necessary 1 day Google Ads Privacy Policy Opt-out
rc::a Used to distinguish between users and bots to protect against fraudulent activity. Necessary Persistent Google reCAPTCHA Privacy Policy  
rc::c Used to distinguish between users and bots during interactions with the site. Necessary Session Google reCAPTCHA Privacy Policy  
CookieConsent Stores the user's preferences regarding cookie acceptance. Necessary 1 year Riello UPS Privacy Policy  
iU5q-!O9@$ Used for internal management of authentication sessions. Necessary Session Riello UPS Privacy Policy  
requests Handles session or transaction requests to ensure the proper functioning of the site. Necessary Session      
PLAY_ACTIVE_ACCOUNT Identifies the active YouTube account to personalize interaction with Google services. Necessary Session YouTube Privacy Policy  
LogsDatabaseV2:V#||LogsRequestsStore Records request logs for internal diagnostic purposes. Necessary Persistent Riello UPS Privacy Policy  
ServiceWorkerLogsDatabase#SWHealthLog Checks the health of the Service Worker for site monitoring. Necessary Persistent Riello UPS Privacy Policy  
_iub_cs-32114018 Stores cookie consent preferences (Iubenda). Necessary Persistent (usually 1 year) Iubenda Privacy Policy  
_iub_cs-775731 Stores cookie consent preferences (Iubenda). Necessary Persistent (usually 1 year) Iubenda Privacy Policy  
__Secure-1PSIDCC Used for security purposes to protect user data. Necessary Persistent (2 years) Google Privacy Policy  
__Secure-1PSIDTS Security cookie to protect against authentication threats. Necessary 1 day Google Privacy Policy  
__Secure-3PSIDCC Used for protection and fraud prevention. Necessary Persistent (2 years) Google Privacy Policy  
__Secure-3PSIDTS Protects user authentication data and against attacks such as cross-site scripting. Necessary 1 day Google Privacy Policy  
__Secure-ENID Security cookie for protection against authentication threats. Necessary Persistent (2 years) Google Privacy Policy  
AEC Used for security purposes by Google to prevent fraudulent attacks. Necessary 2 years Google Privacy Policy  
HSID Stores security data to prevent fraudulent access. Necessary Persistent (2 years) Google Privacy Policy  
SEARCH_SAMESITE Google security cookie to prevent unauthorized cross-access. Necessary Session (until browser is closed) Google Privacy Policy  
SID Stores user credentials for security in Google services. Necessary Persistent (2 years) Google Privacy Policy  
SIDCC Security cookie to protect the user from fraudulent attacks. Necessary 1 year Google Privacy Policy  
_rielloups_session Manages sessions for the specific website. Necessary Session (until browser is closed) Riello UPS Privacy Policy  
_hjTLDTest Determines the domain to use for Hotjar cookies, for proper tracking. Measurement Session Hotjar Privacy Policy Opt-out
hjActiveViewportIds Registers active windows to analyze user experience through Hotjar. Measurement Session Hotjar Privacy Policy Opt-out
hjViewportId Tracks screen resolution and window size for Hotjar. Measurement Session Hotjar Privacy Policy Opt-out
collect Used to send data to Google Analytics about the user's behavior and devices. Measurement Session Google Analytics Privacy Policy Opt-out
maps/gen_204 Collects anonymous diagnostic data for Google Maps and improves the performance of the service. Measurement Session Google Maps Privacy Policy  
LAST_RESULT_ENTRY_KEY Stores the last analyzed entry to synchronize user data. Measurement Persistent Riello UPS Privacy Policy  
YSC Tracks video views to collect anonymous usage statistics. Measurement Session YouTube Privacy Policy  
_hjSession_2033362 Session cookie for Hotjar, used for user interaction analysis. Measurement 30 minutes Hotjar Privacy Policy Opt-out
_hjSessionUser_2033362 Stores user data to track consecutive visits on Hotjar. Measurement 1 year Hotjar Privacy Policy Opt-out
rs_ga Used to track traffic on the site via Google Analytics. Measurement Persistent (1 year) Google Analytics Privacy Policy Opt-out
rs_ga_GKDBJ33BLE Session cookie to track user data in Google Analytics. Measurement Persistent (1 year) Google Analytics Privacy Policy Opt-out
_ga Used to distinguish users (Google Analytics). Measurement Persistent (2 years) Google Privacy Policy Opt-out
_ga_1RYKSKPXR4 Used for collecting data for Google Analytics. Measurement Persistent (2 years) Google Privacy Policy Opt-out
_ga_2YG469PDM7 Used for collecting data for Google Analytics. Measurement Persistent (2 years) Google Privacy Policy Opt-out
_gat_UA-602279-33 Cookie to reduce request frequency on Google Analytics. Measurement 1 minute Google Privacy Policy Opt-out
_gid Used to distinguish users (Google Analytics). Measurement 24 hours Google Privacy Policy Opt-out
_dc_gtm_UA-113004243-4 Used to load scripts on a page (Google Tag Manager). Measurement 1 day Google Privacy Policy Opt-out
_hp2_id.557524931 Used by Heap Analytics to identify sessions and visits. Measurement Persistent (1 year) Heap Analytics Privacy Policy Opt-out
pagead/1p-user-list/# Used for remarketing based on the user's behavior on the site. Marketing Session Google Ads Privacy Policy Opt-out
__Secure-OSID Used for personalizing ads based on the user's preferences. Marketing 1 year Google Privacy Policy Opt-out
__Secure-YEC Collects information for personalized ads. Marketing 1 year Google Privacy Policy Opt-out
OTZ Optimizes and personalize ads in Google searches. Marketing 1 month Google Privacy Policy Opt-out
_fbp Facebook cookie to track visits across various sites for remarketing. Marketing Persistent (3 months) Facebook Privacy Policy Opt-out
_uetsid Used by Bing to monitor user interaction. Marketing 1 day Microsoft (Bing Ads) Privacy Policy Opt-out
_uetvid Collects data for advertising targeting (Microsoft Bing). Marketing 1 year Microsoft (Bing Ads) Privacy Policy Opt-out
msd365mkttr Used for tracking interactions on Microsoft Dynamics 365. Marketing 1 year Microsoft Dynamics 365 Privacy Policy Opt-out
msd365mkttrs Stores session data in Dynamics 365 for marketing. Marketing 1 year Microsoft Dynamics 365 Privacy Policy Opt-out
__Secure-1PAPISID Used for security and fraud prevention purposes. Marketing Persistent (2 years) Google Privacy Policy Opt-out
__Secure-1PSID Provides protection against attacks such as cross-site scripting. Marketing Persistent (2 years) Google Privacy Policy Opt-out
__Secure-3PAPISID Protects user data and is used for profiling and targeting purposes. Marketing Persistent (2 years) Google Privacy Policy Opt-out
__Secure-3PSID Used for user activity protection and analysis for advertising purposes. Marketing Persistent (2 years) Google Privacy Policy Opt-out
_gcl_au Used by Google AdSense to test advertising efficiency. Marketing 3 months Google Privacy Policy Opt-out
NID Google cookie to store preferences and other information. Marketing 6 months Google Privacy Policy Opt-out
SAPISID Stores security preferences for Google services. Marketing Persistent (2 years) Google Privacy Policy Opt-out
APISID Stores user preferences for Google services. Marketing Persistent (2 years) Google Privacy Policy Opt-out
IDE Advertising cookie from DoubleClick (Google) to show relevant ads. Marketing 1 year Google Privacy Policy Opt-out
yt.innertube::nextId Used by YouTube to manage internal ID sequencing in video or interaction flows. Functionality Persistent YouTube Not applicable  
iub_storage_available Checks local storage availability to manage privacy preferences. Functionality Session Iubenda Privacy Policy  
remote_sid Identifies the user's remote session on video platforms. Functionality Session YouTube Privacy Policy  
ytidb::LAST_RESULT_ENTRY_KEY Stores the last activity on YouTube to synchronize content. Functionality Persistent YouTube Privacy Policy  
YtIdbMeta#databases Manages database metadata to improve access to YouTube. Functionality Persistent YouTube Privacy Policy  
yt-remote-cast-available Stores the availability of the device for video casting. Functionality Session YouTube Privacy Policy  
yt-remote-cast-installed Registers the installation of the casting functionality on the user's device. Functionality Session YouTube Privacy Policy  
yt-remote-connected-devices Saves information about connected devices for a seamless experience on YouTube. Functionality Persistent YouTube Privacy Policy  
yt-remote-device-id Stores the user's device ID for synchronization on YouTube. Functionality Persistent YouTube Privacy Policy  
yt-remote-fast-check-period Controls the connection speed to optimize video playback. Functionality Session YouTube Privacy Policy  
yt-remote-session-app Identifies the active app for content playback on YouTube. Functionality Session YouTube Privacy Policy  
yt-remote-session-name Stores the user's YouTube session for a seamless experience. Functionality Session YouTube Privacy Policy  
#-# Automatically generated to manage specific operations on the website. Functionality Session Riello UPS Privacy Policy  
TESTCOOKIESENABLED Tests the functionality of cookies on various platforms. Functionality Session Riello UPS Privacy Policy  
LOGIN_INFO Stores the user's login preferences for the YouTube service. Functionality 2 years YouTube Privacy Policy  
PREF Stores user preferences, such as language or display settings. Functionality 8 months YouTube Privacy Policy  
VISITOR_INFO1_LIVE Detects and resolves connection problems when playing videos on YouTube. Functionality 6 months YouTube Privacy Policy  
OSID Used for authentication and to ensure user security. Functionality 2 years Google Privacy Policy  
SSID Protects user data during browsing. Functionality 2 years Google Privacy Policy Opt-out
nextId Stores the user or session ID to continue tracking across pages or sessions. Functionality Persistent      
VISITOR_PRIVACY_METADATA Sets the user's privacy preferences for playing YouTube videos. Experience 6 months YouTube Privacy Policy  

 

How can I deactivate the cookies?

The browser can be easily configured for deactivating cookies. Please note: by deactivating cookies, your username and password will no longer be memorised on the website's login box.

Firefox:

Open Firefox.
Press the 'Alt' key on the keyboard.
From the toolbar situated on the upper part of the browser window, select 'Tools' followed by 'Options'.
Next, select the 'Privacy' panel.
Go to the 'History' settings and click 'Use custom settings for history'. Deselect 'Accept cookies from sites' and save the preferences.

Internet Explorer:

Open Internet Explorer.
Click on 'Tools' then on 'Internet options'.
Select the 'Privacy' panel and slide the cursor to the desired privacy level (upwards to block all cookies or downwards to enable them all).
Then click on OK.

Google Chrome:

Open Google Chrome.
Click on 'Tools'.
Select 'Settings' followed by 'Show advanced settings'.
Select 'Content settings' under 'Privacy'.
Go to 'All cookies and site data' to search and cancel specific cookies.

or

Enter chrome://settings/cookies in the toolbar and press enter.
Go to 'All cookies and site data' to search and cancel specific cookies.

Safari:

Open Safari.
Choose 'Preferences' in the toolbar then select the 'Security' panel from the dialogue box that appears.
In the 'Accept cookies' section it is possible to specify if and when Safari must download cookies from websites. For further information, click on the Auto button (identified by the question mark symbol).
For further information on cookies downloaded to your computer, click on 'Show cookies'.

 

Optional provision of Data

Apart from the above in relation to browsing data, users are free to provide personal details, in particular the details stated on the request forms on this website. Failure to provide this data may result in the impossibility of obtaining the requested service.

 

Method of Data Processing

The personal data will be processed by automated means, for the period strictly necessary to fulfil the purpose for which it was collected. Specific security measures have been observed in order to prevent the loss of data, the unauthorised, inappropriate use, or unauthorised access.

 

Rights pertaining to Data Protection

You have certain rights pertaining to data protection and the mode of exercise of those rights towards the Data Controller. For a list of these rights and details of how to exercise them, please see the section “GDPR Policy”.